The user will be alerted for errors by the yellow WARNING bar.
What to Do When an Error is Encountered?
First try to recreate the payment transaction in the user interface.
- Use the same date, the same bank account, currency and payment amounts.
- Is it possible to create it in the UI?
- Or are there mandatory fields that you have to enter? (Check that you indeed populated all mandatory fields on the Credit Card Statement)
When you can recreate the payment in the UI, but not using the statement, then raise a support case with details of the error.